Frequently Asked Questions

Get answers to common questions about Steam Eye Mask.

Most sessions last 10–15 minutes when added to treatments. The mask delivers gentle warmth and moisture, creating immediate relief and relaxation without extending your appointment significantly. Your therapist times it to complement the main service for seamless comfort.

Yes, the Steam Eye Mask is safe for most sensitive skin types when used correctly. We use fragrance-free, disposable or fully sanitized masks and adjust temperature. Inform your therapist of allergies or skin conditions for a patch check and personalized care.

You should remove contact lenses before the treatment. Steam and moisture can irritate contacts and eyes; removing lenses prevents discomfort and ensures the mask makes direct, safe contact with the skin for optimal results.

Side effects are rare but can include mild temporary redness or increased dryness for very sensitive individuals. Avoid if you have recent eye surgery, open wounds, severe skin conditions, or certain infections—consult our therapist or your physician before booking.

Many clients feel soothing relief immediately—reduced puffiness and calmer eyes after the first use. Benefits typically last several hours to a day; regular add-ons can produce more sustained improvement in comfort and appearance.

Yes — the Steam Eye Mask can be added to most services, including massages and facials. We accommodate couples and pregnancy massages with adjusted temperature and safety checks; inform staff at booking so we can prepare appropriately.